Country: Kuwait

Business Sector: Telecommunication

Zajil Telecom provides:

•  High Speed Internet Services (consumer and corporates)
•   Network Solutions (consumer and corporates)

Number of Power Generators:  

30 Power Generator

o   Main Power Generators

o   Back Up Power Generators

     Used Equipment Edge Master Software Modules:

Business Challenge

Zajil Telecom, owning and depending on 30 power generators dispersed across more than ten data center and telecommunication 

networking centers sites in Kuwait. Before using Equipment Edge Master, Zajil Telecom faced operational inefficiencies in managing most 

of their set of power generators. One major challenge was the inability to efficiently plan for the “refueling” of the generators with the 

required amount of gasoline and being forced to wait until the generator dries out of gasoline before having to refuel it, this challenge by 

itself led to severe damages to several of Zajil Telecom’s generators. While adequate fuel refilling was the major challenge, other 

problems were the inability to monitor the generators’ body temperature and the ability to act before the generators reach critically high 

engine temperatures which is an attribute that requires constant monitoring especially in high-temperatures environments such as Kuwait.

Success after using Equipment Edge Master

After using Equipment Edge Master, Zajil Telecom Site Engineering team gained greater pre-emptive capacities in managing every single 

generator registered on Equipment Edge Master. By receiving automatically generated alerts on the “fuel level” of each generator, the 

refueling process of the generators improved and became more controlled. While by monitoring the body temperature using the 

“Temperature Level” dashboard, the site engineering team can track and detect any critical rise in temperature and consequently shut 

down the generator and avoiding critical incidents.